Tour Operations Coordinator

Location
Cremorne, Victoria
Date Listed
October 31, 2025
Employment Type
Full-time
Job descriptoin

We are seeking an organised and detail-oriented Tour Operations Coordinator to support the seamless execution of Untitled Group's tours. Working closely with the Tour Operations Managers and Promoters, this role involves assisting with all operational aspects of a tour, such as budgeting, ticket onsales, logistics, artist contracting and venue booking. This role ensures a smooth and successful experience for artists, crew, and stakeholders. The ideal candidate thrives in a fast-paced environment, is a proactive coordinator with 2+ years of hands-on experience in tour or event operations within the music or entertainment industry. This role is available on a 6-month fixed-term basis.

About you
    • Organised and detail-oriented.
    • Ability to multitask and manage competing priorities.
    • Proactive and resourceful in problem-solving.
    • Collaborative team player with a passion for live music.S
    • trong communication and interpersonal skills, with the ability to build and maintain effective relationships.
    • Passion for the music and live events industry.
    • Solutions-focused and confident in problem-solving.
About us

Untitled Group is Australia’s largest independent music and events company, and the team behind festivals including Beyond The Valley, Wildlands, Ability Fest, and Pitch Music & Arts. Beyond our flagship festivals, we also work across artist touring, artist management and operate a booking agency.

Our purpose is to create unforgettable experiences that leave a lasting, positive impact on people’s lives. By joining our team, you’ll play a direct role in bringing that purpose to life.

Based in Cremorne, we’re a professional yet fun-loving crew. Perks include Monday team lunches on our rooftop (a chance to catch up after the weekend), weekly run club, monthly wellness activities (think massages and yoga), and host monthly ‘Yarn Ups’ where we have open conversations exploring a range topics around diversity, inclusion, and social impact.

And of course, you’ll have the opportunity to attend the very festivals and events we create.

Responsibilities
  • 2+ years of experience in tour operations, tour or event coordination, or a similar role in the music or entertainment industry.
  • Knowledge of the Australian music landscape, with international exposure a plus.
  • Strong proficiency in Microsoft Office (Excel, Word). Google Suite (Docs, Sheets, Calendar) and experience with project management platforms (e.g., Asana, Monday.com)
  • Experience with Adobe Acrobat and other pdf platforms and experience with contract management systems is a plus.
  • Strong attention to detail, good organisational skills, and a proactive approach to coordination and problem-solving.
  • Interest in administration and processes, with a focus on efficiency.
  • Ability to build respectful relationships with artists, promoters, production teams, and stakeholders.
  • Experience supporting operational requirements, including budgets, contracts, and permits.
  • Experience managing operational requirements including budgets, contracts and permits to ensure tours and events are delivered on time, within scope and complies with legal obligations.
  • Experience building budgets, routing tours, and supporting the preparation of offer notes with accuracy and attention to detail.