We are seeking a highly organised and detail-driven Ticketing Administrator to support Untitled Group’s ticketing team in delivering accurate, reliable, and timely reporting across all events. In this 6-month contract role, you will be responsible for maintaining clean and up-to-date data, preparing sales and onsale reports, and ensuring smooth communication across internal teams, including partnerships, touring, marketing, and operations. You will also support the team with onsite event tasks such as box office assistance and ingress coordination when needed.
The ideal candidate thrives in fast-paced environments, has a keen eye for detail, and is proactive in streamlining processes and improving reporting accuracy. You must be comfortable liaising with various stakeholders, from event staff to senior management, and demonstrate excellent communication skills. This role is perfect for someone who is data-driven, highly organised, and eager to contribute to the success of Untitled Group’s events.
WHAT YOU BRING
STRENGTHS, SKILLS & ATTRIBUTES
Untitled Group is Australia’s largest independent music and events company, and the team behind festivals including Beyond The Valley, Wildlands, Ability Fest, and Pitch Music & Arts. Beyond our flagship festivals, we also work across artist touring, artist management and operate a booking agency.
Our purpose is to create unforgettable experiences that leave a lasting, positive impact on people’s lives. By joining our team, you’ll play a direct role in bringing that purpose to life.
Based in Cremorne, we’re a professional yet fun-loving crew. Perks include Monday team lunches on our rooftop (a chance to catch up after the weekend), weekly run club, monthly wellness activities (think massages and yoga), and host monthly ‘Yarn Ups’ where we have open conversations exploring a range topics around diversity, inclusion, and social impact.
And of course, you’ll have the opportunity to attend the very festivals and events we create.
