‍STRENGTHS, SKILLS & ATTRIBUTES

• Strong leadership and mentorship skills. 
• Excellent organisational skills. 
• Deep knowledge of live event project management. 
• Strong understanding of artist contracting, advancing, and artist-facing delivery processes.
• Experience working across multiple stakeholder and delivery timelines. 
• Exceptional communication and stakeholder management skills. 
• Collaborative, solutions‑focused and delivery‑oriented.
• High attention to detail with a focus on contract and artist experience standards.

‍

Based in Windsor, Untitled Group is one of Australia’s leading independent music and events companies.

We create unforgettable experiences across festivals, tours and live events, bringing people together through music and culture.

We’re a professional but fun-loving team who move fast and think big. Change is constant, ideas are encouraged and collaboration is everything.

As part of the Untitled team you’ll have access to benefits including:

• Professional development opportunities
• Team mental health workshops
• Opportunities to attend festivals and events

OUR VALUES

At Untitled Group we believe in:

Passion — We drive outcomes that align with purpose

Innovation — We push boundaries and break barriers

Collaboration — We build authentic connections

Inclusivity — We bring people together and uplift those around us

Untitled values diversity and celebrates the uniqueness of our team. We encourage candidates from diverse and minority backgrounds to apply. We believe in creating an environment where everyone can bring their full self to work and be valued for their contribution.

‍

IMPACT AREAS: HOW I CONTRIBUTE TO ACHIEVING UNTITLED’S VISION

• Artist Programming Delivery
  
  • Lead the end-to-end delivery of artist programming across festivals, venues, and special projects.
  • Act as the primary internal lead for artist-related execution, bridging Programming and operational teams.
  • Ensure artist requirements are accurately translated into delivery plans across all project types.
  • Maintain high standards of artist experience across all touchpoints.
  • Identify and proactively mitigate risks relating to artist scheduling, contracts, and delivery.

• Contracting & Workflow Management
  
  • ‍Oversee artist contract workflow and execution across festivals and projects.
  • Ensure contract workflows extend across festivals, venues, and special projects.
  • Ensure contract documentation is accurate and delivered within required timeframes.
  • Manage contract tracking, signatures and obligation compliance.
  • Support complex or high-profile contract execution from a delivery standpoint.‍

• ‍Advancing & Artist Experience‍
  
  • Oversee advancing processes across festivals and applicable projects.
  • Extend advancing processes across venue bookings and special projects.
  • Ensure artist requirements are operationally integrated.
  • Lead recruitment and management of Artist Liaisons (ALs).
  • Maintain high standards of artist experience and execution quality.
  • Lead recruitment, onboarding and management of Artist Liaison (AL) teams and project-based contractors for festivals and live projects.
  • Build scalable staffing models for artist delivery across festival and project delivery.
  • Ensure contractors/AL staff are briefed, trained and deployed in line with artist experience standards.
  • Own and manage the relevant contractor and AL staffing budgets for festivals and live projects, in collaboration with Finance and internal stakeholders.

• ‍Festival, Venue & Project Delivery‍
  
  • Lead artist delivery across BTV, Wildlands, Ability, and other designated live projects.
  • Own delivery timelines, milestone tracking, and execution readiness.
  • Ensure alignment between festival delivery, venue activity, and special projects.
  • Coordinate with Programming, Touring, Site Operations, and Finance and other departments to ensure alignment.
  • Identify and escalate delivery risks proactively‍

• ‍Venue Booking Delivery Oversight‍
  
  • Lead and manage team members responsible for venue booking advancement and delivery (e.g. The Espy, Plaza Hotel and other contracted venues).
  • Ensure venue-related milestones, contractual obligations and documentation are delivered in line with agreed timelines.
  • Maintain clear reporting and visibility over venue booking pipelines and readiness.
  • Escalate material risks and ensure alignment between venue delivery and broader project timelines.
  • Embed consistent, structured venue booking processes across the team.

• ‍Delivery Governance & Reporting‍
  
  • Maintain structured project dashboards and milestone tracking.
  • Provide delivery updates to Head of Live Strategy & Growth.
  • Lead post-event wash-ups with a focus on artist delivery, experience, and continuous improvement.

• ‍Leadership‍
  
  • Lead and mentor direct report(s) with clarity and accountability.
  • Lead and mentor Artist Liaison teams and contractors across festivals, venues, and projects.
  • Foster a calm, disciplined and solutions-oriented delivery culture.
  • Provide clear direction and feedback to uphold execution standards.

‍

SUCCESS MEASURES

Success in my role is:

• Successful delivery of festivals and projects with minimal disruptions, ensuring smooth operations from start to finish.
• Consistent, high quality delivery of festivals and projects, with minimal escalations. 
• Strong contract discipline and milestone adherence.
• Creating a proactive and structured approach to delivery, and reducing last-minute delivery pressure.
• High artist satisfaction and operational execution standards.
• Consistent delivery of high-quality artist experiences across festivals, venues, and projects.
• Clear separation between programming, delivery, and strategy functions, ensuring operational alignment with overall business strategy.